A Public Health Emergency Operations Centre (PHEOC) is a physical location for the coordination of information and resources to support incident management activities. PHEOCs are also referred to as “operations centres”, “situation rooms” and “command centres”. Experience has shown that timely implementation of a PHEOC provides an essential platform for the management of public health emergencies and can help avoid common failings such as lack of clear leadership leading to delayed decision making, mismanagement of resources and poor coordination.
This online course is designed as a companion to WHO’s Framework for a Public Health Emergency Operations Centre and is aimed at health emergency preparedness and response professionals, policy makers and partners seeking to implement and sustain Public Health Emergency Operations Centres.
By the end of this course, you should be able to:
- describe the content of the PHEOC Framework;
- explain the key concepts of PHEOCs and emergency management;
- define the objectives and function of PHEOCs;
- describe major planning and implementation considerations, the core components and essential requirements of a PHEOC; and
- apply the PHEOC Framework and relevant tools for designing, developing and strengthening PHEOCs.